StoryMill Privacy Policy

Last updated: 14 June 2026

StoryMill is a product of Mizaru Software Ltd ("Mizaru Software", "we", "our", or "us").

This Privacy Policy explains how we collect, use, store, and protect personal data when you use the StoryMill website, applications, and related services (collectively, the "Service").

1. Data Controller

Mizaru Software Ltd is the data controller responsible for personal data processed through StoryMill.

Contact:

Mizaru Software Ltd
Email: [email protected]

2. Information We Collect

Information You Provide

We may collect information you provide directly, including:

  • Name.
  • Email address.
  • Account details.
  • Story content.
  • Character names and descriptions.
  • Prompts and creative inputs.
  • Uploaded images or files.
  • Feedback and support requests.
  • Communications with us.

Information Collected Automatically

When you use the Service, we may collect:

  • IP address.
  • Browser type and version.
  • Device information.
  • Operating system.
  • Usage data.
  • Log data.
  • Cookie and similar technology data.

3. How We Use Information

We use personal data to:

  • Provide and operate StoryMill.
  • Create and manage user accounts.
  • Generate stories, illustrations, and related content.
  • Save and retrieve user projects.
  • Provide support.
  • Improve the Service.
  • Monitor performance and security.
  • Prevent misuse, fraud, or abuse.
  • Comply with legal obligations.

4. Lawful Basis for Processing

Where UK GDPR applies, we process personal data using one or more of the following lawful bases:

  • Contract: to provide the Service you request.
  • Legitimate interests: to operate, secure, improve, and develop StoryMill.
  • Consent: where required, such as for certain cookies or optional communications.
  • Legal obligation: where we must process data to comply with the law.

5. AI Processing

StoryMill may use artificial intelligence systems and trusted service providers to generate or assist with stories, illustrations, titles, descriptions, recommendations, and related features.

Content you submit may be processed by these systems to provide the Service.

We do not use your content to train AI models unless we clearly tell you and obtain consent where required.

6. Children's Data

StoryMill is intended to be used by parents, guardians, teachers, and authorised adults.

Children should not create accounts directly unless this is expressly permitted by the Service and permitted by applicable law.

Where we process information relating to children, we take additional care to protect that information and limit its use to providing the Service.

Adults using StoryMill with or for children are responsible for ensuring they have the appropriate authority to provide any child-related information.

7. Sharing Information

We may share personal data with trusted service providers that help us operate StoryMill, including providers of:

  • Cloud hosting.
  • Authentication.
  • Database and storage services.
  • Analytics.
  • Customer support.
  • Email delivery.
  • Payment processing, if applicable.
  • AI and image generation services.

We do not sell personal data.

We may also share information where required by law, regulation, legal process, or to protect the rights, safety, and security of users, the Service, or Mizaru Software Ltd.

8. International Transfers

Some of our service providers may process personal data outside the United Kingdom.

Where this happens, we use appropriate safeguards required by applicable data protection laws, such as adequacy regulations or standard contractual clauses.

9. Data Retention

We retain personal data only for as long as reasonably necessary to:

  • Provide the Service.
  • Maintain user accounts.
  • Meet legal obligations.
  • Resolve disputes.
  • Enforce our agreements.
  • Maintain security and audit records.

When personal data is no longer required, we will delete it or anonymise it.

10. Your Rights

Subject to applicable law, you may have rights to:

  • Access your personal data.
  • Correct inaccurate personal data.
  • Delete your personal data.
  • Restrict processing.
  • Object to processing.
  • Request data portability.
  • Withdraw consent where processing is based on consent.

To exercise your rights, contact:

[email protected]

You also have the right to complain to the UK Information Commissioner's Office (ICO).

11. Security

We use reasonable technical and organisational measures to protect personal data.

However, no internet-based service can be guaranteed to be completely secure.

12. Cookies

StoryMill may use cookies and similar technologies to:

  • Keep users signed in.
  • Remember preferences.
  • Analyse usage.
  • Improve performance.
  • Protect the Service from misuse.

Where required, we will ask for consent before using non-essential cookies.

Additional cookie information may be provided in a separate Cookie Policy.

13. Third-Party Links

The Service may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites or services.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on the Service and will become effective when published, unless stated otherwise.

15. Contact

For privacy-related questions, contact:

Mizaru Software Ltd
Email: [email protected]

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